The article was prepared by Volkova Alina, the leading consultant of Confidence Group Company.
Law dated by May 5, 2014 №116 “On amending certain legislative acts of the Russian Federation”, which came into force on 01.01.2016, prohibits the use of borrowed labor. This document introduced a new article 56.1 into the Labor Code of the Russian Federation, which establishes the the above-mentioned prohibition. It also contains a definition of borrowed labor. It means that work performed by an employee at the direction of his employer under the management and control of a person (legal or physical) who is not a direct employer of the specified specialist. The law introduces a ban on such services.
On the other hand, a particular group of people it allows to provide a loan of its staff to other organizations. These include private employment agencies that have passed state accreditation, as well as other organizations, if they send employees to a legal entity that is:
- affiliated with the party that directs the staff;
- a party to the shareholder agreement with the sending company;
- a joint-stock company for which the managing company acts as a party to the agreement on the exercise of rights confirmed by the shares of this JSC.
Thus, since 2016, the provision of personnel between unaffiliated legal entities is considered illegal. Opportunities for hiring employees from the outside through outstaffing or outsourcing schemes have also significantly decreased.
Private employment agencies are allowed to provide personnel under an outsourcing or outstaffing scheme, provided they have certain accreditation:
- individuals (not private entrepreneurs) for domestic help, personal care;
- individual entrepreneurs and legal entities for temporary performance of work for employees who are in the state but are absent;
- individual entrepreneurs and legal entities to perform work related to the temporary (up to 9 months) expansion of services or production.
The procedure for accreditation of employment agencies (hereinafter AZ) is regulated by Decree No. 1165 of the Government of the Russian Federation of October 29, 2015. The form of the annual report, which should be provided to accredited private AZ, is approved by order of the Ministry of Labor of the Russian Federation No. 265 from 30.05.2016.
In addition to accreditation and other legal and organizational aspects, in the field of outstaffing and outsourcing of personnel, the following requirements have been introduced for persons wishing to provide such services:
- the authorized capital of the company must be at least 1 million rubles;
- no debt on fees, taxes and other payments;
- the head of AZ has no criminal record for crimes committed in the economic sphere or against the person;
- the head of AZ has higher education in the field of employment and experience in this field (at least 2 years in the last 3 years).
It should be noted that there are many companies with accreditation - all of them are presented and are publicly available on the website of Rostrud by the link https://www.rostrud.ru/opendata/7712345678-chaz/table.html. There were 1263 companies on the beginning of June 2019.
What are the differences between outstaffing and staff outsourcing?
Outstaffing is actually the removal of personnel from the staff of the company. Outstaffing personnel perform their duties in one particular organization. The employment contract is concluded between individuals and this organization, next step is so-called "leasing" of personnel in order to performing a specific task. At the same time, the staff has a permanent workplace, formed job description, determined wages. Employment is in one particular company, but the actual work is in the another. The contract is valid for a maximum of nine months during the outstaffing Outstaffer takes over the functions of paying wages, paying taxes, enforcing labor laws (hiring, firing, etc.).
Outsourcing is the transfer of certain functions of one organization to another (accounting, human resources, etc.). The outsourcer does not have a permanent workplace and a clear work schedule. Payment is made upon completion of the work. The term of the contract is not limited.
Let's look why outsourcing and outstaffing are so beneficial if the use of these schemes involves certain risks.
In particular, outstaffing and outsourcing can solve various basic problems. Among them:
- saving money in the calculation of the unified social tax;
- reduced administrative costs for payroll and personnel records;
- ensuring legal protection in personnel matters. This is especially true when hiring foreign citizens or if the specifics of the sphere imposes certain requirements on the staff (for example, the presence of medical books from sellers);
- ability to hire employees in the regions without opening their own branches and official representative offices;
- reducing the number of staff (for example, in order to maintain or obtain a certain form of taxation) without losing valuable specialists;
- the ability to use qualified personnel to perform seasonal work without registration of people in the permanent staff;
- lack of staff turnover, problems with filling the so-called unpopular vacancies, which generally improves both the statistics and the functionality of the company.
Who has benefit from it?
Most often this system is used:
- shops and retail chains of various kinds (for movers, administrators, storekeepers, sellers and others);
- catering establishments (for cleaners, administrators, bartenders, dishwashers, waiters, etc.);
- industrial organizations (for adjusters, movers, electricians, locksmiths and many other working specialties);
- distribution companies (for administrative, office, commercial, warehouse personnel);
- organizations in the field of logistics (for warehouse workers, packers, pickers, movers, etc.).);
- agricultural organizations (for most administrative and working positions);
- hotels, sanatoriums and boarding houses (for cooks, cleaners, administrators, maids and other staff);
- companies from the service sector (for various specialists in the field of cleaning, repair, dry cleaning, etc.).
If this scheme is so good, are there any disadvantages?
Of course, there are certain disadvantages:
- risk of staff disloyalty to a company that is not their official employer;
- lack of opportunities to fully motivate employees, to promote their professional growth;
- unfair attitude of employees to their duties;
- risks associated with legislation relating to the regulation of outstaffing services;
- migration risks if there are foreign citizens in the company.
As mentioned above, only AZs can provide personnel under the outsourcing or outstaffing scheme and only under certain conditions, however, the Russian market is full of unscrupulous companies providing outsourcing and outstaffing services without the necessary accreditations, as well as unscrupulous employers who are ready to apply for illegal services. Our company conducted a small study of this market of companies and found out both legal and illegal schemes of work.
So let's get it right. The only legal outstaffing scheme is the following: the company temporarily needs to hire people who are constantly working in the state (i.e. there is such a full-time position), but for some reason there are currently no employees, for example, they are on sick leave or on maternity leave. In this case, the Customer company enters into an agreement with AZ, which must be accredited. This agreement clearly defines the working conditions, the functions that the outstaffer will perform. At the same time, the Customer company does not participate in the selection of personnel by the employment agency, in no way motivates the “rented” personnel, does not participate in its development, training, distribution of the volume of work, in a word, does not participate in managing it. Salaries are paid to staff by their agency, and not by the customer company.
Next, we want to talk about the outstaffing scheme, which is defined as contingent labor and is prohibited in the Russian Federation, however, for one reason or another it continues to be used by many companies. The company-customer enters into an agreement to perform a certain type of work, however, the volume of these works is not fixed in the agreement, that is, in fact, the client-customer does not care about the result of the work, but the process of its implementation. At the same time, the customer participates in the discussion of the candidacy of the person being sent, puts forward his requirements for his qualifications, distributes the work, and trains him. All of the above can be qualified as signs of an employment relationship, which is strictly unacceptable in the outstaffing scheme. Such Customer companies are considered by the inspection bodies as companies wishing to withdraw their staff for the staff, saving not only taxes, but also compensations and benefits to their employees.
Outsourcing is actually equivalent to the provision of services: an outsourcing agreement is not among the list of possible agreements in the Civil Code of the Russian Federation. However, article 421 states that individuals and legal entities have the right to freedom to conclude contracts. It is allowed to conclude contracts, which are provided for by legislation and regulations, and contracts that are not reflected in laws and regulations. One of the possible ways to implement an outsourcing agreement is to conclude a contract for the provision of services for a fee. At the same time, the requirements for the personnel who provide this service cannot be spelled out in the contract for the provision of services. The contract fixes directly certain services, payment is made for the performance of each specific service. The employee whom the agency provides for the performance of a particular type of service is not subject to the schedule of the customer company, and services can be provided remotely. Moreover, this employee can be replaced without the consent of the client-customer, who also does not participate in his training or control.
Outsourcing is used when the staffing of the company-customer does not imply one or another position that he needs, he does not have sufficient knowledge, experience and qualifications. An example of legal outsourcing is the following: conclusion of an agreement between the company-customer and the agency on the provision of any kind of services, for example, accounting. The contract clearly defines the name of the services and the fixed cost for their provision. The person providing these services can both provide them on-site in the company of the client-customer, and remotely. In the absence of this person, the agency provides the customer with a replacement or the agency at any time replaces the person at will and discretion. All reports are provided directly to the agency, which fully controls the process of providing the service, pays wages to its employee.
The difference between legal outstaffing and outsourcing is insignificant and lies, in particular, in the timing of the provision of services.
However, some unscrupulous companies wishing to remove their staff for the staff are trying to do this through an outsourcing scheme, which in itself is illegal. Consider the example of a restaurant / cafe, when the staffing of an institution implies the presence, for example, of a cook or a waiter. However, the company-customer wants to withdraw the staff for the staff and “disguises” it as a service agreement with a certain agency. In this case, the inspection body at the time of the inspection can establish the presence of labor signs in the relationship between the customer company and employees.
In both cases of using both outstaffing and outsourcing, when deciding on the use of this scheme, it should be borne in mind that the inspection bodies, including the territorial body of the federal executive body in the field of internal affairs in the subject of the Russian Federation, in whose territory the given foreign citizen carries out labor activities , will consider the relationship between the Customer company and the temporary staff / personnel provided to it, providing services as labor.
Confidence Group recommends checking relations with temporary staff providing services in the following positions:
- personal performance by an employee of a labor function stipulated by an employment contract;
- timely and full payment by the employer of the employee wages;
- compliance by the employee with the internal labor regulations applicable to the employer;
- absence in contracts between the Agency and the Borrowed Employee of a specific amount of work performed by the latter;
- the importance for the company-customer of the process of performing work, and not its result;
- inclusion of the borrowed employee in the production activities of the customer company;
- monthly salary of the borrowed employee directly by the customer;
- the systematic nature of concluding contracts with the same Borrowed Employee for a long period of time to work with the same Customer company;
- provision by the company-customer of the borrowed employee of guarantees and compensations provided for by labor legislation;
- participation of representatives of the Customer company in the selection by the Agency of the candidate of the Borrowed employee before his employment in the Agency.
If you are not sure whether your relations with the staff fall under the above signs, we recommend that you either change the scheme of these relations or refuse to use this scheme as a whole, since penalties for violating the law in this area are significant:
- for officials - in the amount of up to 20 thousand rubles;
- for individual entrepreneurs - in the amount of up to 10 thousand rubles;
- for legal entities - up to 100 thousand rubles.
In the case of foreign citizens, there are also additional difficulties. The inspection body is the Ministry of Internal Affairs, whose employees often did not even hear about such a concept as borrowed personnel.
The physical presence of a foreign worker at the workplace and the clarification that he is a borrowed worker is considered by default to be an illegal attraction of a foreign citizen to work by this body. For these violations, an administrative fine is imposed:
- for citizens - in the amount of from 2 to 5 thousand rubles (Moscow, Moscow Region, St. Petersburg, Leningrad Region from 5 to 7 thousand rubles);
- for officials - from 25 to 50 thousand rubles (Moscow, Moscow region, St. Petersburg, Leningrad region - from 35 to 70 thousand rubles);
- for legal entities - from 400 thousand to 800 thousand rubles (Moscow, Moscow Region, St. Petersburg, Leningrad Region - from 400 thousand to 1 million rubles).
Confidence Group strongly recommends those wishing to use the services of outstaffing or outsourcing to apply only to accredited agencies, which take full responsibility for the services provided, including for foreign workers, and also use only legal methods of outstaffing or outsourcing. Agree that it is better to pay more for services, but to be sure of the quality and legality of the services provided, rather than save, but in the future get under millions of penalties for violating the laws of the Russian Federation.