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For a foreign citizen starting their life and work in Russia, the State Services portal Gosuslugi (gosuslugi.ru) is more than just a website. It is an essential digital profile, practically indispensable today. It provides access to hundreds of services: from obtaining permits and finding a job to booking a doctor's appointment and paying taxes. However, the path to a full-fledged verified account for a foreigner is fraught with bureaucratic nuances, where any mistake leads to delays.
Confidence Group offers the "Creation and verification of accounts on Gosuslugi" service and manages the entire process* — from passport translation to obtaining a verified profile — saving your time and guaranteeing results.
*The cost of this service also includes biometric data registration in the Unified Biometric System (UBS) and assistance in obtaining a Russian SIM card.
Why is self-registration on Gosuslugi difficult for foreigners?
Registration is a step-by-step process of increasing trust in your digital identity.
1. Simplified Account: Created in 5 minutes using an email. Its capabilities are insufficient for obtaining government services.
2. Standard Account: Requires entering passport and SNILS details. This is where most problems arise: the automated check against the databases of the Ministry of Internal Affairs (MVD) and the Social Fund of Russia (SFR) often fails due to typos, "recently issued" documents, or discrepancies in data between agencies.
3. Verified Account: The ultimate goal. It can be obtained by confirming your identity in person at a Service Center (partner bank branches or MFCs).
We provide full support at every step.
|
Stage |
What's Included |
Timeframe |
|
1. Document Preparation |
We organize a notarized translation of your passport (can be done before arrival in Russia). |
2-3 days |
|
2. SNILS Processing |
We obtain an insurance number via an expedited procedure without prior immigration registration. |
1-2 days |
|
3. Profile Creation & Verification |
We assist in correctly creating an account and accompany you to a bank for instant identity verification. |
1-2 days |
|
4. Final Setup |
We help link contacts, set up a password, and provide instructions on using the portal. |
1 day |
Frequently Asked Questions:
- What is a Gosuslugi account and why does a foreigner need it?
It is your primary digital profile in Russia, providing access to hundreds of services: obtaining permits, checking a patent, booking doctor appointments, submitting arrival notifications, and job searches.
2. What are the account levels and how do they differ?
-
Simplified: Created via email, but insufficient for obtaining government services.
-
Standard: Requires entering passport and SNILS details. Automated verification errors often occur at this stage.
-
Verified: The ultimate goal, granting full access. It can be obtained by verifying your identity, for example, at a partner bank.
3. Is it difficult for a foreigner to get a verified account on their own?
Theoretically possible, but in practice, the process takes weeks and is associated with a high risk of technical rejections due to bureaucratic nuances, data entry errors, or discrepancies between agency databases.
4. Why do errors occur during passport or SNILS verification?
Common causes: typos in data (e.g., "e" instead of "ё"), recently issued documents not yet entered into the systems, or differences in how passport series are recorded across various agencies.
The most accessible method is to apply in person at a Service Center. These can be branches of major banks (e.g., Sberbank, VTB) or MFC offices.
6. Is a Russian phone number required for Gosuslugi registration? No, creating a simplified account only requires an email. However, a phone number will be needed later for full use and account recovery.
7. What to do if passport or SNILS verification is denied?
Carefully cross-check all entered data for errors. If the issue persists, you will need to file a support request with State Services or the relevant government agency for a manual review.
8. What is included in the "Creation and verification of accounts on Gosuslugi" service? The service typically includes full support: document preparation (notarized passport translation), assistance in obtaining a SNILS via an expedited procedure, registration and verification of the profile, accompaniment to a bank for identity verification, and final account setup.
Photo:https://ru.freepik.com
Payment for services can be made both in cash and non-cash in rubles. We accept Visa, MasterCard, American Express, Maestro, Diners Club bank cards. Payment is also possible by a QR code, as well as via a bank link sent to the customer by e-mail.
Payment can be made in any convenient way, including:
- by transfer to the Contractor’s account, after confirming the service and issuing an invoice for payment in Rubles.
- cash at the Confidence Group office.
- by a QR code.
- by card. We accept the following cards for payment: Visa, MasterCard, MIR after sending the Customer a link to the page of the acquiring bank.
When paying for an order by card, the payment is processed on the bank's authorization page, where you need to enter the following bank card details:
- card type;
- card number;
- card expiration date (it is on the front side of the card);
- the name of the cardholder (in latin letters, exactly as indicated on the card);
- CVC2/CVV2 code.
If your card is connected to the 3D-Secure service, you will be automatically redirected to the page of the bank that issued the card to go through the authentication procedure. For information about the rules and methods of additional identification, please contact the bank that issued your bank card.
The security of processing Internet payments through the bank's payment gateway is guaranteed by the PCI DSS international security certificate. Information is transmitted using SSL encryption technology. This information is not available to third parties.
Tips and recommendations on the necessary security measures for payments using a bank card:
take care of your credit cards the same way you take care of cash. Don't leave them in the car, restaurant, shop, etc.;
never give your full credit card number over the phone to any person or company;
always have at hand the emergency phone number for the bank that issued your card, and in case of loss, contact the bank immediately;
enter your card details only when making a purchase. Never give them for any other reason.
Company details:
| Name | Confidence Group Service Company LLC |
| Registered address |
107023, Russian Federation, Moscow, internal territorial city municipal district Sokolinaya Gora, Barabanniy per 4, room 17CH |
| Actual address |
107023, Moscow, Barabanniy per. 4, office 4 |
| INN/KPP | 7702806330 / 771901001 |
| OGRN/OKPO | 1137746008047 / 17019713 |
| BIC | 044525545 |
| Tel/Fax | +7 495 748 7762 |
| info@confidencegroup.ru | |
| Operation | Monday – Friday. 9.00 a.m. – 6.00 p.m. |
Delivery of documents in Moscow
Unless otherwise provided by the Agreement, delivery of documents is carried out free of charge during business hours at the actual location of the Customer within the Moscow Ring Road.
The cost of additional delivery at the initiative of the Customer is 900 rubles.
Delivery is carried out within 1-2 days from the receipt of the corresponding request.
Delivery in other regions of Russia
Delivery in other regions of the provision of services is carried out in accordance with the terms of the Agreement with the Customer.
Documents can also be delivered to the Customer by the CSE and other delivery services, the cost of delivery in this case depends on the cost of the courier service.